Resolve 4 x More Cases with Kinetica's Telco AI Agent

Network engineers at a major U.S. telecom operator resolve customer issues 4X faster with a custom AI agent built using Kinetica. The solution saves time and resources by analyzing real-time text and tabular data to pinpoint root causes using plain English.

Dell Technologies

AI for Telecom: Real-Time Data, Intelligent Monitoring & RCA

Real-time and historic network data

Load and fuse real-time and historical data with ease. Built-in integrations for 100s of data sources and native support for real-time network data.

Reduce reliance on legacy tools like Wireshark

Replace hours of coding and building complex filters with natural language queries that deliver direct answers.

Root cause analysis and anomaly detection

Build co-pilots that draw insights from your live network data and logs to identify root causes for customer issues. Analyze millions of records per second to identify anomalies in real time.

The Generative AI Solution for Telecom Data

This document outlines how Kinetica enhances telecom troubleshooting with generative AI, overcoming limitations of tools like Wireshark. It highlights GPU-powered real-time insights, natural language queries, a telco-tuned LLM, multi-modal analytics, and an AI starter kit for faster AI adoption.

The Generative AI Solution for Telecom Data

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A leading U.S. telecom provider uses Kinetica to power an AI agent, helping network engineers resolve customer issues faster. Complete the form below to request access.

Frequently asked questions

What outcome did the Telco AI Agent deliver to a major operator?
Network engineers at a major U.S. telecom operator resolve customer issues 4x faster using a Kinetica-built AI agent that analyzes real-time text and tabular data and surfaces root causes in plain English.
How does Kinetica replace tools like Wireshark for network troubleshooting?
Instead of hours of coding and complex filters, engineers ask natural-language questions and get direct answers. GPU-powered real-time insights, a telco-tuned LLM, and multi-modal analytics run over the live network feed in a single engine.
What kinds of telco data does Kinetica ingest and fuse?
Kinetica loads and fuses real-time and historical network data with built-in integrations for hundreds of data sources and native support for streaming network feeds — so co-pilots can draw insights from live logs alongside long-running history.
How fast can Kinetica run anomaly detection on network traffic?
Kinetica analyzes millions of records per second to identify anomalies in real time, supporting root-cause analysis and live monitoring co-pilots that draw on both streaming data and stored logs.
How does the AI starter kit accelerate telco AI projects?
Kinetica's Generative AI Solution for Telecom Data bundles a telco-tuned LLM, multi-modal analytics, and an AI starter kit so operators can stand up generative-AI troubleshooting agents in weeks rather than quarters.

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